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Keep informed: Research competitors, attend forums and seminars

Understanding what’s happening in your industry can help your business to remain competitive, innovative and relevant to customers. Read more

Understanding your Process Maturity Model allows you to make a plan how long it should take to grow your business with automated, predictable processes that deliver predictable, outstanding customer experiences.Read more

Depending on the maturity and size of your organisation, you will need to consider hiring people to manage knowledge and communication, rather than delegating these activities to existing roles.Read more

Using the Defect Per Million Opportunities (DPMO) tool, you can quickly calculate the current Sigma Levels of your product or business operations and better prioritise what needs to be resolved.Read more

With the age of social media, Facebook, Instagram, LinkedIn, many people still wonder whether a business card is still important and whether it's worth the money.Read more

Often small businesses will order lots of stock so they can deliver quickly to customers, but these business often struggle later on trying to sell things customers don't want to buy, or offering discounts to eliminate unwanted stock.Read more

Twenty years from now, anything you do today that is repetitive and routine will be replaced by machines and artificial intelligence. What soft-skills are you learning today that will help you succeed?Read more

Developing the people that work with you and alongside you is not just about classroom training. It's about listening, coaching, supporting, mentoring and enabling people to be the most successful version of themselves that they can be.Read more

Learn about delegating effectively which is a way that you can make life easier for yourself while also giving the people in your team an opportunity to contribute and demonstrate their capability.Read more